Clients — Overview¶
Clients are the individual recipients that packages are addressed to — distinct from your Customer account, which is the overall business account within the tenant warehouse.
Sub-Sections¶
| Section | Purpose |
|---|---|
| Client List & Add/Edit | View, search, add, and edit clients |
| Client Registrations | Review self-service registrations submitted by prospective clients, and assign or convert them into full client records |
Client Information¶
Each client record includes:
- Client ID (assigned by the system) and Customer Client ID (your own reference number, optional)
- First, middle, and last name (or company name, in the last name field)
- Address (two lines), city, and country
- Telephone and email
- An identification type (Driver's License, Passport, Social Security, Medical Benefits, Voter's ID, or Other) and ID number
Info
A last name (or company name) is always required. The identification fields are required in some workflows (such as converting a registration) but optional when adding a client directly.