Client Registrations

Client Registrations manages online registrations submitted by clients. Registrations need to be reviewed and either assigned to an existing client or used to create a new client record.

Tabs

The page is organized into two tabs, each showing a count badge:

Unassigned Tab

Displays registrations that have not yet been linked to a client record.

Column Description
Type Registration type
Last / Company Name Registrant's last name or company
First Name Registrant's first name
Email Email address
Telephone Phone number
Date Registered When the registration was submitted
Verified Whether the registration has been verified
Actions Create New Client or Assign Existing

Assigned Tab

Displays registrations that have been linked to an existing client.

Column Description
Type Registration type
Last / Company Name Registrant's last name or company
First Name Registrant's first name
Email Email address
Telephone Phone number
Client ID The client record the registration is assigned to
Date Registered When the registration was submitted
Verified Whether the registration has been verified

Processing Unassigned Registrations

You have two options for each unassigned registration:

Create New Client

  1. Click Create New Client on the registration row.
  2. A confirmation dialog appears asking you to confirm.
  3. Click Confirm to create a new client record from the registration data.
  4. The registration moves to the Assigned tab.

Assign to Existing Client

  1. Click Assign Existing on the registration row.
  2. A client selector dialog opens.
  3. Search for and select the existing client.
  4. The registration is linked to the selected client and moves to the Assigned tab.

Tip

Use Create New Client for first-time registrants. Use Assign Existing when a client has re-registered or registered with different details than their existing record.