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Scan to Price

Scan to Price lets you look up a single package by tracking number and price it (and optionally adjust its content) on the spot.

Accessing Scan to Price

In the sidebar, click Pricing → Scan to Price.

Looking Up a Package

  1. Scan or type the tracking number.
  2. Click Scan (or press Enter).

Depending on the result, you'll see:

  • The package's details, if found and eligible for pricing.
  • Not Found — the tracking number doesn't match any package.
  • Already Delivered 🔒 — the package has been delivered and its price/content are locked.
  • Not Yet Received — the package hasn't been received at the warehouse yet.
  • A lookup error, if something else went wrong.

Package Details

When a package is found, you'll see its tracking number, carrier, a logistics status badge (its stage in the pipeline), and a separate priced/unpriced badge — these two are always shown independently, since one doesn't determine the other.

Setting the Price

  1. Enter the price in the Price field.
  2. Click Save (or press Enter).

If the package is locked (already delivered), the price field is replaced with a 🔒 notice and cannot be edited.

Editing Customer Content

Below the price, a Package Content card lets you override the content description, quantity, and weight as recorded for your customer account:

  1. Edit Content, Quantity, and/or Weight as needed. The tenant's original values are shown underneath each field for reference.
  2. Click Save to apply your changes, or Reset to clear your overrides and revert to the tenant's original values.

A blank field always means "use the tenant's value" — you don't need to re-enter a value you don't want to change.

If the package is Delivered, this section is also locked and shows the 🔒 notice instead of editable fields.

Attachments

If any documents have been attached to the package, they're listed at the bottom of the card. Click a document's name to open it in a new tab.

Scanning the Next Package

Click Scan Next to clear the current result and return focus to the tracking number field, ready for your next scan.

Why do I see two different status badges?

The logistics badge (Logged/Received/Shipped/etc.) and the priced/unpriced badge track two independent facts. A package can be Priced while still Logged, or Unpriced while already Shipped — see Pricing Overview.